In 'The First Minute: How to Start Conversations that Get Results,' Chris Fenning shares practical advice for enhancing business communication skills in various contexts, including conversations, emails, and meetings. As a solution-oriented guide, the book provides step-by-step methods to get to the point without rambling, by focusing on one topic at a time and leading audiences toward desired outcomes. Drawing from a wealth of experience with over 20,000 professional discussions and training sessions for teams around the world, Fenning helps readers achieve more impactful communication by mastering the crucial first minute of any interaction.